Small business marketing


Why bother with a mailing list?  This is a question my clients ask a lot.  I don’t want to write a newsletter they say.  Newsletters are old fashioned.  Social media is the modern way. And yes!  Please do NOT write newsletters.  Newsletters ARE old fashioned.  (More on this below.)  And please […]

Why bother with a mailing list?


Is your website secretly terrible?
If the graphic design is terrible, you’ll probably be able to tell. If the web developer has done a terrible job, and the site doesn’t work properly, you’ll pick that up. But.  What if the WORDS are terrible? Is your site actually SELLING you? A friend just asked me to […]

Is your small business website secretly terrible?


Working out how to present Inn from the Cold’s unusual offering for landlords, in a clear and appealing way, was an interesting challenge! “Jessica’s organisational ability and creativity were fundamental to the Inn from the Cold website.  She quickly grasped the concepts we were trying to articulate.   Jessica skilfully facilitated […]

“We now have a website to be proud of”



Working with Kristina to create a new website and blog for Language Impact was a lot of fun. Jessica has this amazing ability to translate my vision and long rambling text into great, clear web content, including engaging blog content that packs a punch. Her approach was perfect – firm, […]

“Amazing ability to translate my vision”


Are you slaving to create separate blog articles, newsletters, Facebook posts and tweets? Is it all feeling a bit hard work? Reaching out to your people like this, only some of them will see each of the pieces of content you’ve worked so hard to produce. And, after they (hopefully!) […]

How to reach ALL of your fans at once


  Is your website making an elementary mistake, by being all about you?  I’d say 90% of small business websites make this mistake. It’s understandable.  What is your site for, after all, except to describe what you do, who you are, and how to get in touch with you? Well, […]

Why your website should NOT be about you



Putting Giles’ site together was such a pleasure! “Jessica has been the most enormous help both setting up my online presence and making it such an accurate representation of what I want to say. She is a good listener and has very clear vision; always finding clever ways to address […]

“Such an accurate representation of what I want to say”


Are you wondering how to set up a new blog? Whatever it is you’re passionate about – there will be people out there who would like to read about it. Enthusiasm is infectious! You’re very unlikely to be alone in your interest.  Your head is probably already full of great […]

How to set up a new blog


Gaelle Organic is my lovely step-mother’s business, and I’m not sure my dad or I are entirely objective commentators, but I had a lot of fun helping out… “Getting some input from Jessica to the family business was a great move. She suggested all kinds of engaging blog post ideas, […]

“Noticeable upward bumps in our sales”



If you’re thinking that the purpose of your website is to explain what your business does, you’re in good company.  About 90% of small business websites have this as their focus: But, your website is not an information site.  It’s not Wikipedia. Its purpose is to galvanise people into spending some […]

What is the purpose of your website?


Working with Geoffrey has been lots of fun! “Jessica has made my new business not only possible but already a great success. From a completely cold start and no other form of promotion, the website and social media campaigns that Jessica has helped me put together, and her patient help in […]

“Jessica has got me to Number One on Google”


Rachel has been one of my favourite people to work with…  “I’m absolutely over the moon with the content Jessica has created for my website. She’s an excellent listener and brilliant at capturing your essence and getting your message across in a way that is accessible and attractive to the […]

“Clear and concise, it reflects me and my brand beautifully”



Some organisations don’t need to explain what they do. If you’re Mercedes, say.  Or Microsoft:   But if your brand hasn’t achieved QUITE that level of global recognition as yet, then one of the really basic things your website needs to do, is explain what you do. Sometimes, it’s obvious […]

Don’t forget to explain who you are…


Right.  You’re ready to set up a website for your company, or your new blog, or your hobby.  Exciting! Now you have to decide on your domain name – the bit between the www and the dot com – also known as the URL. Maybe the best domain name for […]

How to choose a good domain name